- L2 Support
- Park West (Hybrid working options)
- €35K-€45K base salary
Are you looking for hands-on experience across a variety of IT systems? Do you want to be part of a small, supportive team where you'll learn fast and gain exposure to a wide range of technologies?
Our client, a well-established IT services company based in Park West, is looking for an IT Support Engineer to join their team. This is a fantastic opportunity for someone with solid Level 1 & L2 experience.
Why This Role?
- You'll gain broad exposure across networks, servers, M365, and SharePoint.
- You'll be part of a small but experienced team—you'll never be left to struggle on your own.
- The company encourages learning and provides on-the-job training.
- You’ll have the flexibility to work from home 1-2 days per week if needed.
What You'll Be Doing
- Level 1 & Level 2 support – troubleshooting IT issues for clients.
- Joining domains, setting up apps, installs, and general IT support tasks.
- SharePoint & Teams administration – setting up SharePoint sites, managing Teams environments.
- Basic networking – troubleshooting DNS/DHCP issues, understanding why devices aren't connecting.
- M365 & small-scale Azure support.
- Some on-site client visits, so ideally, you can drive (mileage allowance provided).
What You Need
- At least 2 - 3 years’ IT support experience – you're not a beginner, but you’re still early in your career.
- Good SharePoint knowledge – comfortable setting up sites & troubleshooting.
- Basic networking skills – understanding DNS, DHCP, servers, and connectivity issues.
- Strong M365 skills – supporting Outlook, OneDrive, Teams, and general Windows environments.
- Great troubleshooting mindset – you know how to ask the right questions and figure out problems.
- Personality matters – they're looking for someone friendly, proactive, and eager to learn.
Interviews happening ASAP - please click APPLY to be immediately considered!
